• Staff will request assistance with booking travel (flights, hotels/AirBnB, car rentals). Ideally, the traveler will provide specific flights, hotels, or car-pick-up locations with a booking request. If they do not, confirm any reservation details with the traveler before booking. 
• The traveler will need to provide the dates and appropriate project/billing information before any reservation can be booked. Never book until a project number or billing code is provided. 
• Confirm the cost with the traveler before booking. 
• Some projects have per diem or other financial rules. If the traveler did not specify, ask them to confirm if special rates apply. 
• To complete a reservation, some personal information from the traveler is required. Ask the traveler for this information, as well as any relevant membership numbers. 
• Always book under the name of the traveler. 
• Pay with a company credit card, either you're own Corporate AmEx or the Corporate AmEx of the Office Director of the office that the traveler is from.  
• Forward confirmation receipts to the traveler, Accounts Payable, and the credit card holder. 
• Forward check-in reminders and any updates to the traveler leading up to travel date.  
• Always book flights and hotels directly from the site (don't use a third party, like Expedia).